Call now: (801) 675-8829Same-day across Utah · UDWR Licensed
Call

Privacy Policy

Last updated: May 30, 2026. This explains what Utah Wildlife Specialists collects, how we use it, and how we handle your phone number and text messages.

1. Who we are

Utah Wildlife Specialists LLC is a humane wildlife removal company based in Lehi, Utah, and licensed by the Utah Division of Wildlife Resources. When this policy says “we,” “us,” or “Utah Wildlife Specialists,” that is who we mean. This policy applies to utahwildlifespecialists.com and to the services we provide. You can reach us at (801) 675-8829, by email at info@utahwildlife.com, or through our contact page.

2. What we collect

We try to collect only what we need to answer your request and do the work.

  • Information you give us. Your name, phone number, email address, city or service address, and the details of your wildlife issue when you submit our contact form, use the chat on our site, or call us.
  • Automatic information. When you visit the site, we and our analytics tools collect things like IP address, browser and device type, pages viewed, and rough location (city or region level).
  • Cookies. We use basic cookies for site functionality and analytics. You can control cookies through your browser settings.

3. Text messaging and your phone number

When you give us your phone number through our contact form, the chat widget, or by calling us, you agree that Utah Wildlife Specialists may text or call that number to respond to you. These messages are informational and transactional, such as replying to your question, confirming or scheduling an inspection, and following up on service. We do not send marketing or promotional text blasts.

  • Message frequency varies and depends on the conversation.
  • Message and data rates may apply.
  • Consent to receive texts is not a condition of any purchase or service.
  • Reply HELP for help, or reply STOP at any time to opt out. After you reply STOP we will not text you again unless you opt back in.

We do not sell your phone number, and we do not share mobile opt-in information with third parties or affiliates for their own marketing or promotional purposes. Phone numbers and the consent you give are used only by Utah Wildlife Specialists and the service providers that help us send these messages and run our business.

4. How we use your information

  • Respond to your question and schedule an inspection or service.
  • Send appointment confirmations, reminders, and service follow-ups.
  • Operate, maintain, and improve our website and services.
  • Comply with the law and protect our rights.

5. Who we share it with

We use a small number of service providers to run the business. They process your information on our behalf and only to provide their service to us.

  • Customer messaging and CRM: our customer relationship and messaging platform, which stores your contact record and helps us send texts and emails.
  • Website hosting: our website host.
  • Analytics: website analytics tools that help us understand site usage.
  • Legal: we will share information when required by valid legal process or to protect our rights, property, or safety.

We do not sell your personal information. As noted above, mobile opt-in information is never shared with third parties for marketing.

6. How long we keep it

We keep contact and service records for as long as needed to provide service and meet legal and tax requirements, then delete or anonymize them. If you ask us to delete your information and we are not required to keep it, we will.

7. Your rights

You can contact us at any time to:

  • Ask what information we have about you.
  • Correct information that is wrong.
  • Ask us to delete your information.
  • Stop receiving texts (reply STOP) or emails (use the unsubscribe link).

8. Children

Our services are for property owners and adults. We do not knowingly collect personal information from children under 13.

9. Security

Information is transmitted over secure connections and protected by our service providers. No system is perfectly secure, but we take reasonable steps to protect your information.

10. Changes to this policy

We may update this policy as our business or the law changes. When we do, we will update the “Last updated” date at the top of this page.

11. Contact us

Questions about this policy? Call or text (801) 675-8829, email info@utahwildlife.com, or use our contact page.

Utah Wildlife Specialists LLC
2835 N 3480 W
Lehi, UT 84048